Shipping & Returns
ORDERING ONLINE OR BY MAIL
We use USPS Shipping by Priority Mail with delivery confirmation. Matted or framed items are mailed flat. Larger, unmatted prints are shipped rolled in a sturdy mailing tube. Most of our prices include shipping costs with the exception of ORIGINAL ART purchases, in which case, shipping costs will be determined when your order is placed via phone call.
Although we will attempt to expedite all orders as quickly as possible, please allow 3 to 4 weeks to receive your delivery. If we need additional time to fill your order, we will contact you by phone or e-mail to discuss.
ORDERING BY PHONE
You have the option of USPS Shipping by Priority Mail or FedEx for faster delivery. Mailing options and associated costs will be determined when you call. We will confirm exact charges with you before mailing. ORIGINAL ART ORDERS MUST BE ACCOMPANIED BY A PHONE CALL.
PLEASE NOTE
We ship only to the U.S. and Canada and will not accept orders from any other countries. Canadian customers, kindly add an additional 5% when placing your order to make sure your items will have the proper postage to cover Canadian rates. Much appreciated!
PAYMENT OPTIONS
You MAY use credit cards via the PayPal option WITHOUT having a PayPal account. If you prefer NOT to use the PayPal option online, you may send a check or money order to place an order. To do this, please print and fill out the Mail Order Form on the website. Send your order along with applicable payment via U.S. check or money order to:
SKYLAND GALLERY
25079 Skyland Road
Los Gatos, CA 95033
Please note that ordering a print (or original for that matter) does not entitle you any rights to the image. The image may not be used for any other form of reproduction or commercial use. All artwork is copyright by its respective artist and all rights are reserved.
For any additional questions please email or call us at:
Email: Lela@SkylandGallery.com
Tel: 408.353.3465